** CONSUMER ALERT **
Gorilla Playsets™ has become one of the largest and most desired swing set brands in the world. As with all popular brands, there is a strong desire by criminals to illegally market & fraudulently offer our products online. To help protect yourself, please follow the guidelines below before you place an order with ANY online retailer:
BE SUSPICIOUS IF...
- Their website address is listed on the "DO NOT BUY FROM" list shown on this page.
- A retailer asks you to pay using Green Dot Money Packs, checks or other unusual payment methods. This is a common method criminals use to prevent the authorities from tracking them AND prevent you from being able to recover any money you send to them if the transaction falls through.
- The price they are offering online is significantly less than the price offered on our website. We have noticed that many fraudulent websites and ads (including those shown on Facebook or Google) will offer so-called "Outlet" or "Clearance" prices that are alarmingly low. They hope this will encourage you to buy from them. If the price seems too good to be true, it probably is not true.
- You cannot locate a physical mailing address on their website. This does not automatically mean that they are a corrupt website, but it should raise a little caution.
- The website promotes Angie's List, BBB or other ratings & qualifications, but you cannot find those ratings by doing your own independent search on those ratings websites (angieslist.com, bbb.org, etc).
WHAT TO DO IF YOU ARE SUSPICIOUS...
- Contact us before you place your order. You can call us during normal business hours at 888-895-1181. You can also send us a request via our online form by clicking here. We will verify if the dealer is legitimate.
- Always pay with a credit card that offers fraud protection. This can help reduce your personal risk significantly.
- If you have any lingering doubt, then please do not buy from that particular website.
We do actively pursue criminal charges against any individuals and/or companies who attempt to fraudulently sell our products or deceive our customers.
DO NOT BUY FROMWe have confirmed that the following websites market our product fraudently. Please DO NOT buy any Gorilla Playsets product from the following websites: